Privacy policy.

1. Who we are

The controller of your personal information is Wellova. You can reach us at [email protected]. Company registration details are available on request.

2. What we collect

• Contact details you submit through our forms, such as name, work email, company and message.
• Account and eligibility details needed to provide the benefit.
• Usage and booking information connected to your wellness plan.
• Technical information needed to operate and secure the site.

3. How we use it

We use personal information to respond to enquiries, provide the wellness benefit, manage accounts, support employees and employers, improve the service, and meet legal obligations. We do not sell personal information.

4. Legal bases

Depending on your location, we rely on one or more of the following: performance of a contract, your consent, our legitimate interests in operating the service, and compliance with legal obligations. Under the GDPR and the LGPD, you may withdraw consent at any time where consent is the basis.

5. Cookies and similar technologies

This build does not load analytics, advertising or third-party tracking tags. If measurement tools are added, we will update this policy, deploy a consent banner where required, and keep non-essential cookies off until you opt in. You can reopen cookie preferences from the footer at any time.

6. Sharing

We may share information with service providers that help us operate the service, with your employer where needed to administer the benefit, and with authorities where required by law. Providers are contractually required to protect the information.

7. Retention

We keep personal information only as long as needed for the purposes above, including legal, accounting and reporting requirements. Retention periods are set out in our internal schedule and are available on request.

8. Your rights

Subject to applicable law, you may request access, correction, deletion, portability, restriction or objection, and you may withdraw consent. Send requests to [email protected]. You may also complain to your local data protection authority.

9. Security

We use administrative, technical and organisational measures designed to protect personal information. No system is completely secure; if you believe your information has been compromised, contact us immediately.

10. Changes and contact

We may update this policy from time to time. The effective date at the top shows the latest version. Questions: [email protected].